Using this website may involve gathering and processing information.  Privacy is very important to us and your data is used exclusively to deliver the services provided by this website.  Following is a more detailed explanation of the data that may be collected and processed and why it is used to deliver the services of this site.

 

What type of information is collected?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, etc.); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How is information collected?

 

When you conduct a transaction on our website (such as sending us a message, making a purchase or subscribing to our newsletter or other memberships), as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for delivering your services only.

 

Why is such personal information collected?

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How is our site visitors’ personal information stored, used, shared and disclosed?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

 

We use cookies on our website that help deliver our Services.  You can find a complete list of the cookies used at Wix.com.  Additionally, we may use cookies from other third-parties, such as Mail Chimp and Google Analytics to track our site’s performance and deliver our Services.  Those, and other, third-party companies may use their own cookies to deliver their respective functions.

 

How can you withdraw consent?

 

If you don’t want us to process your data anymore, please contact us at Charles@creaturesoftheforest.com or send us mail to: 239 Ashworth Ave. Brevard, NC 28712.  You may also use any of our correspondences’ unsubscribe link to immediately remove yourself from any marketing or other automated communications.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Charles@creaturesoftheforest.com or send us mail to: 239 Ashworth Ave. Brevard, NC 28712.  Alternatively, you may use our correspondences’ update link to immediately update or change your subscription settings and details.